Robotic Process Automation

Introduction

Robotic Process Automation (RPA)
RPA is applying intelligent software to do high-volume repeatable tasks that are usually time-consuming and mundane for human beings.

Flexible and cost efficient
RPA can create 25-50% cost savings while reducing human errors and improving accuracy. A software robot can work 24 a day and 365 days a year.

A team-member with great capabilities
The software robot helps you with reporting, data entry and analysis, archiving, email generation, conversion of data, ERP-transactions and so on.

What is RPA ?

Robotic Process Automation is the innovative technology that enables you to create and deploy software robots specialized in interpreting and performing repetitive, administrative, rule-based work.

These smart algorithms can act as automated assistants for your employees, sometimes called “attended RPA” or RDA (Robotic Desktop Automation).

Also, they can work as stand-alone virtual workers, doing their work behind the scenes, this way of working is also referred to as “unattended RPA”.

Our robots our trained to mimic a person’s actions. Sometimes this can be done by capturing and recording these actions on the screen as they are performed. Most of the time however, scripts are build which meticulously define which actions the robot has to take.

Teroco’s RPA solutions operates within your existing IT architectural landscape, local, server or cloud-based, virtual or not. It works with all existing applications (Office, ERP, CRM, Web, Native, …) by simply using the existing user interface, so no programming or extensive testing on your legacy systems is required.

Advantages of RPA

Flexibility & scalability :
Implementation takes between 4 to 10 weeks, and once a script is designed it can be replicated endlessly to absorb any volume

Customer satisfaction :
Robots can work 24/7, responding without errors to your client’s needs

Security & Compliance :
Like a human, the robot is subject to all existing controls and restrictions, on top of that, he carefully logs all his actions

Employee satisfaction :
By handing over the boring, repetitive work to robots, employees can focus on higher value tasks and interaction with customers and collegues

RPA vs existing approaches

RPA supplements the existing ways in improving your business. Rather than replacing common practices, it adds an instrument to your toolbox that is fast and easy to use

Process (re)engineering using BPM, Lean, 6Sigma and other techniques takes a lot of time and (change) effort, describing and evaluating processes in workshops. Harvesting the results is often hindered by a lack of IT-resources to adapt the systems to the newly designed processes.

RPA can be used as a lever to implement new processes without having to change the IT-backbone.
More so, RPA projects simply automating the “as is” situation, can release the oxygen an organisation needs to take a deep dive into evaluating it’s processes.

Application development is often focused on the big, strategic projects taking a long time and a lot of resources. RPA, at a lower cost and higher implementation speed, can reap the benefits of smaller, incremental improvements.
Also, RPA can fill the gaps and form the links between legacy systems which now still mostly rely on human effort.

How does it work ?

RPA software mimics the human user. It “reads” the screen, absorbing all available information using the programmed labels, OCR and computer vision. It also types and uses the mouse, by manipulating the drivers of those devices in the operating system.

In that way, a robot can manipulate any existing application in exactly the same way as a human would.