Operational Excellence KBC

Operational Excellence KBC


A roadmap of over 25 Business Process Improvement (BPI) projects was realized by applying:

  • project management
  • coaching
  • method consultancy
  • customized BPI-methodology
  • process implementation
  • competency development


The program and the BPI projects allowed the KBC Group to realize more than 300 mio Euro in cost reduction and revenue increase, and had a significant impact on cost, quality, throughput times and control of process-related risks.

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