Serge is a member of the Ideas at Work management team since 2011.
Before Serge joined Ideas at Work in 2008, he worked as Project Manager and Business Consultant for Siemens Business Services and DAD (ICT & e-Business) and intiated his Operational Excellence focus as Manager of bpost Retail Process Management team where he a.o. set-up and managed a country wide Lean Roll-Out
Within Ideas at Work, Serge managed several projects within his scope of expertise: Lean, Customer Experience, Business Process Improvement, Organization Design and Project & Change Management.
Serge holds a Master’s degree in Civil Engineering and completed an Executive Master in Management at the Solvay Business School.